Frequently Asked Questions
Answers to all your questions about qb111
Accounts, deposits and withdrawals, bonuses, games, and security — we are here for you at every step of using qb111.
We have compiled the most frequently asked questions from qb111 players in Bangladesh. From creating an account to depositing via bKash or Nagad, using the welcome bonus, understanding cricket betting, or finding ways to play responsibly — you will find detailed answers to all of these below. If your question is not listed here, contact our 24/7 Bengali live chat support.
Account and Registration
To open an account at qb111, you need an active mobile number and an email address. Fill in the registration form with your name, date of birth, and a password, and your account will be ready within a few minutes. Please note that this platform is only for people aged 21 and above. Each person may open only one account.
Yes, account verification is required before making a withdrawal. To confirm your identity at qb111, you need to upload a photo of your National ID card or passport. This keeps your account secure and helps prevent fraud. Verification is usually completed quickly.
Click the "Forgot password?" option on the qb111 login page. Enter your registered email or mobile number and a reset link will be sent to you. Create a new password and store it somewhere safe. If you have any trouble, contact our 24/7 live chat.
No, under qb111's rules each person may open only one account. Attempting to create multiple accounts may result in all accounts being closed and any deposited funds being cancelled. Please follow this rule strictly to ensure fair play.
The qb111 website works fully in the browser of any smartphone or tablet. Open qb111.cam in your mobile browser, then sign in with your email and password on the qb111 Login page. For quick access, you can save the website to your home screen from the browser.
Deposits and Withdrawals
Deposits from bKash to qb111 are usually credited instantly. After payment is confirmed, your account balance should appear within a few seconds to a few minutes. The same speed applies to Nagad, Rocket, and Upay. The minimum deposit amount is ৳300.
qb111 currently accepts five methods for deposits and withdrawals: bKash, Nagad, Rocket, Upay, and bank transfer (including major banks such as Dutch-Bangla, City, BRAC, Islami, and Sonali Bank). The minimum deposit is ৳300 for all methods.
The minimum withdrawal amount from qb111 is ৳1,000. After submitting a withdrawal request, funds typically arrive in your bKash, Nagad, or bank account within 5 to 30 minutes. The process is faster if your account verification is already complete.
qb111 does not charge any processing fee on deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, Rocket, etc.) may apply their own transfer charges, which depend entirely on that provider's own policies.
It may be possible to cancel a withdrawal request before it enters processing. Once processing has started, it cannot be cancelled. If you urgently need to cancel, contact our 24/7 live chat support as quickly as possible.
Games and How to Play
To bet on BPL (Bangladesh Premier League) matches at qb111, go to the Cricket section first. There you will find a list of ongoing and upcoming BPL matches. You can bet on various markets including match winner, total runs, and toss winner. Select your bet amount and confirm, provided you have enough balance in your account.
The Slots section at qb111 features games from top providers including PG Soft, Pragmatic Play, and JILI. Popular games such as Fortune Tiger, Gates of Olympus, Sweet Bonanza, Fortune Gems, and Super Ace are available to play. Detailed rules and information are provided inside each game.
In qb111's live casino, you can play with real dealers via live video streaming. Through trusted providers such as Evolution Gaming and Ezugi, a variety of games are offered including Baccarat, Roulette, Blackjack, and Andar Bahar. With a good internet connection, the experience is very smooth.
RTP (Return to Player) is the average percentage of the total amount wagered in a game that is returned to players over the long term. For example, a 96% RTP means that on average ৳96 is returned for every ৳100 wagered. This is a theoretical figure, not a guarantee for any single session.
Yes, all games offered at qb111 are developed by reputable software providers and use Random Number Generator (RNG) technology tested by independent auditors. This ensures that every spin or card deal is completely random and unbiased.
All games at qb111 are fully optimized for mobile browsers. There is no need to download a separate app — you can play directly in any modern browser on your smartphone (Chrome, Safari, Firefox). Slots, live casino, and sports betting all work well on mobile.
Bonuses and Promotions
Open a new account at qb111 and make your first deposit to receive a 100% welcome bonus of up to ৳10,000. That means if you deposit ৳1,000, you start playing with a total of ৳2,000. The bonus is added automatically; no separate code is needed.
The wagering requirement for the qb111 welcome bonus is 15 times (15x). This means to withdraw bonus funds, you need to complete bets totalling the bonus amount multiplied by 15. For example, if you receive a ৳2,000 bonus, you must wager ৳30,000.
At qb111 you are automatically moved up through VIP levels by playing regularly. There are five levels: Bronze (0.2% weekly cashback), Silver (0.3%), Gold (0.5%), Platinum (0.6%), and Diamond (0.8%). The more active you are, the faster you advance to higher levels.
VIP members at qb111 receive weekly cashback. At the end of each week, cashback is calculated based on your net losses according to your VIP level and is automatically added to your account. Diamond members receive the highest cashback at 0.8%.
No, bonus funds cannot be withdrawn directly. Winnings earned from a bonus only become withdrawable after the wagering requirements are met. However, cashback bonuses generally come with low or zero wagering requirements — read the bonus terms or ask in live chat for details.
Safety and Responsible Gaming
qb111 uses SSL encryption technology to keep all your personal and financial information secure. Your name, ID details, payment information, and gaming history are not shared with third parties. Visit our privacy policy page for more details.
Yes, qb111 is only for people aged 21 and above. Age is verified during registration and confirmed through ID documents during account verification. If an underage person has created an account by any means, that account will be closed.
qb111 takes responsible gaming very seriously. You can set your own deposit limit, loss limit, or session time limit. If needed, you can also use the temporary break or self-exclusion feature. Visit our responsible gaming page for more details.
To self-exclude, contact qb111's 24/7 live chat support or send an email to [email protected]. Our team will activate an exclusion on your account for a set period or permanently. During this time it will not be possible to log in or place bets on the account.
Yes, the entire qb111 support team provides service in Bengali. You can speak Bengali about any issue through live chat 24 hours a day, 7 days a week. You can also get help by emailing [email protected].
Still have questions? Get in touch with support
Our Bengali support team is ready to help you 24/7. Chat with us directly in live chat or send your question by email — you will get a response as quickly as possible.
Email: [email protected] | Support language: Bengali | For ages 21+ only