Safe and Responsible Gaming

qb111 Responsible Gaming —
Your protection is our priority

Stay within the limits of entertainment, keep yourself safe, and enjoy a fun gaming experience using qb111's protection tools.

What is Responsible Gaming and why does it matter?

Online gaming and sports betting are primarily a form of entertainment. qb111 believes that every player's gaming experience should be enjoyable, safe, and controlled. Responsible gaming means playing within your means, taking breaks at the right time, and never thinking of gaming as a source of income.

Many players in Bangladesh enjoy cricket betting, slots, or live casino on qb111 every day. We want that experience to always remain positive. That is why we have built a strong responsible gaming framework to help you understand and control your own playing habits.

Remember: gambling or betting is never a guaranteed path to income. Every bet carries the risk of loss. So only wager what you can afford to lose without it affecting your daily life. The core principle of responsible gaming is — enjoy it for entertainment, but stay within your limits.

Our Protection Tools

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately, and if increased it takes effect after 72 hours. This feature helps protect you from going beyond your budget.

Time-Out Feature

If you feel you need a short break, take a time-out from 24 hours up to 30 days. During this period your account is automatically closed. Come back with a clear head and play with a fresh mind.

Self-Exclusion

If you feel gaming is having a negative impact on your life, choose self-exclusion. You can keep your account closed from 6 months up to permanently. Contact our support directly to take this step.

Gaming History Review

Log in to your account and view your complete betting and deposit-withdrawal history at any time. Analyse your own habits and take action if needed. Knowing the facts means making better decisions.

Reality Check Reminder

You will receive reminders at set intervals showing how long you have been playing. These notifications keep you aware of time and help you avoid playing too long. The decision to end a session is always yours.

24/7 Bengali Support

Our Bengali live chat support is always ready for any questions or assistance related to responsible gaming. If you feel gaming is becoming a problem, do not wait — contact us now.

21+ Age Restriction — Why It Matters

qb111 is a platform for those aged 21 and above only. Protecting minors from gaming is one of our primary responsibilities. An age verification process is completed at registration, and in cases of suspicion we request additional proof.

If you believe someone you know who is underage is using qb111, please let our support know. We will take immediate action. Parents and guardians can also use parental control software to keep younger family members away from sites of this kind.

  • Age verified at account opening using national ID card or passport
  • Large withdrawals are held until verification is complete
  • Account closed immediately if a user is suspected to be underage
  • Applicable to those aged 21 and above only

qb111 Responsible Gaming Commitment

  • Complete access prohibition for minors
  • Deposit limit, time-out, and self-exclusion features
  • Transactions secured with SSL encryption
  • Game integrity ensuring fair play
  • 24/7 live chat support in Bengali
  • Betting history fully transparent and reviewable
  • Active measures to identify signs of gaming addiction
  • Special support protocol for players in difficulty

Warning Signs of Problematic Gaming

Financial and Behavioural Signs

  • Borrowing money beyond your budget to place bets
  • Playing repeatedly to try to recover lost money (chasing losses)
  • Spending money meant for bills, rent, or food on betting
  • Finding no enjoyment in anything other than gaming
  • Hiding how much you are playing from family or friends

Psychological and Social Signs

  • Feeling restless or irritable when trying to stop gaming
  • Neglecting work, studies, or family responsibilities
  • Constantly thinking about gaming
  • Playing to escape stress or depression
  • Being unable to stop playing even after relationships have suffered

If you notice even one of the above signs in yourself or someone you know, do not wait — contact qb111 support. We will assist you while keeping your identity confidential and help you take the necessary steps. Acknowledging the problem is the first step toward a solution.

Limits and Thresholds Setting Guide

Limit Type Range Effective Time Changes
Daily Deposit Limit From a minimum of ৳300 Immediate (reduction) 72-hour wait to increase
Weekly Deposit Limit Custom amount Immediate (reduction) 72-hour wait to increase
Monthly Deposit Limit Custom amount Immediate (reduction) 72-hour wait to increase
Time-Out 24 hours – 30 days Instant No changes until the period ends
Self-Exclusion 6 months – Permanent Instant Must be requested through support
Minimum Withdrawal ৳1,000 Not applicable Not applicable

To change a limit or request self-exclusion, contact us directly via live chat or email: [email protected]

What to Do If You Have a Problem?

1

Assess Yourself

Pay attention to how much you are playing, how much you are spending, and your mental state. Review whether the warning signs listed above apply to you. Be honest with yourself.

2

Set a Limit or Take a Time-Out

Log in to your account and reduce your deposit limit or activate a time-out. These steps take effect immediately and will give you temporary relief.

3

Contact support

Talk to qb111's 24/7 live chat support in Bengali. Our trained team will provide self-exclusion or other assistance while keeping your identity confidential.

4

Get Professional Help

If gaming addiction feels like it has become a serious problem, speak with a mental health professional or counsellor. Also seek support from family and trusted friends.

5

Write to Us by Email

If you are not comfortable speaking on live chat, email us at [email protected]. Share your situation in detail — we will respond quickly and take appropriate action.

Golden Rules for Healthy Gaming

Set your budget first:
Before each session, decide the maximum amount you will spend. Once you reach that limit, stop playing — whether you are winning or losing.

Play with time limits:
Instead of playing for long stretches in one go, take regular breaks. Keep the reality check reminder on so you do not lose track of time.

Accept your losses:
Do not place more bets trying to recover money you have lost. This is the most common mistake — and it makes the situation worse.

Keep life in balance:
Gaming should remain a small form of entertainment alongside family, work, health, and social life. Do not make gaming the centre of your life.

Common Questions about Responsible Gaming

Log in to your qb111 account and go to the "Responsible Gaming" section in Account Settings. There you can set daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately. You can also reach out to our live chat support for help.

Yes. After self-exclusion, any unused balance remaining in your account will be returned, subject to the minimum withdrawal threshold (৳1,000). Contact [email protected] for more details.

A time-out is a temporary break — from 24 hours up to 30 days. Once the period ends, your account is reactivated automatically. Self-exclusion is longer-term — your account can be kept closed from 6 months up to permanently, and you need to contact support to make any changes.

Start by speaking to them with empathy, without blame. Let qb111 support know so we can review the relevant account. If needed, seek advice from a professional mental health specialist. We can also help initiate the self-exclusion process upon a third-party request.

No. qb111 is for those aged 21 and above only. Age is verified during registration, and if a user is suspected to be underage, the account is closed immediately.

Yes. Your responsible gaming requests and related information are completely confidential. Our support team follows professional guidelines and your information is not shared with third parties. See our privacy policy for more details.

Enjoy Safe and Fun Gaming

Play responsibly at qb111. Set limits, take breaks at the right time, and always put entertainment first. Our support is always by your side.