Legal Document

qb111 Terms and Conditions

Please read these terms carefully before using the qb111 platform — all policies on accounts, bonuses, payments, and responsible gaming are detailed here.

Last updated: January 2026
For ages 21+. This platform is only for individuals aged 21 or above. By creating an account, you confirm that you are at least 21 years old.

These terms and conditions ("Terms") apply to the qb111 platform and all associated services. When you open an account, log in, or use any service on qb111, you are automatically considered to have agreed to these Terms. These Terms apply to users in Bangladesh and may change at any time — any changes will be announced on the platform.

1
Definitions and Explanations

The following words are used with specific meanings in these Terms:

  • "Platform" refers to the qb111 website, mobile version, and all associated services.
  • "User" or "you" refers to any registered member who has opened an account on the qb111 platform.
  • "Account" refers to a personal gaming account created through registration.
  • "Bonus" refers to any welcome bonus, cashback, VIP benefit, or other promotional offer provided by qb111.
  • "Services" refers to casino games, sports betting, live casino, and other entertainment activities available on qb111.
2
Account Registration and Eligibility
2.1 Age Requirement

To open an account and use any service on the qb111 platform, you must be at least 21 years old. By creating an account, you confirm that you meet this age requirement. qb111 may request proof of identity at any time to verify your age.

2.2 Single Account

Each individual may hold only one account. If the same person operates multiple accounts, all accounts will be cancelled and the associated balances may be forfeited.

2.3 Accurate Information

All information provided at the time of registration must be complete and accurate. qb111 reserves the right to immediately close an account if false information is provided.

2.4 Account Security

It is your responsibility to keep your account password and login details secure. You must not allow anyone else to use your account. If you suspect unauthorized access, you must notify the support team immediately.

3
Deposit and Withdrawal Policy
3.1 Minimum Deposit Amount

The minimum deposit amount on qb111 is ৳300 (three hundred taka) for each payment method. Deposits are credited to your account immediately.

3.2 Minimum Withdrawal Amount

The minimum withdrawal amount is ৳1,000 (one thousand taka). Successful withdrawals are generally completed within 5 to 30 minutes.

3.3 Payment Methods

qb111 currently supports the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer. All transactions are completed in Bangladeshi Taka (৳).

3.4 Withdrawal Conditions

Before requesting a withdrawal, please ensure that your account KYC verification has been completed. Any amount with an active bonus wagering requirement outstanding cannot be withdrawn.

3.5 Third-Party Payments Prohibited

Deposits and withdrawals may only be made using a payment account registered in your own name. The use of third-party accounts is strictly prohibited.

4
Bonus and Promotion Terms
4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000. To receive this bonus, the first deposit must be at least ৳300.

4.2 Wagering Requirement

The wagering requirement for the welcome bonus is 15 times (15x). This means you must wager 15 times the bonus amount before you can withdraw from it. This requirement must be met within 30 days of receiving the bonus.

4.3 VIP Cashback

qb111 offers 5 VIP levels — Bronze, Silver, Gold, Platinum, and Diamond. The maximum weekly cashback rate for each level is 0.2%, 0.3%, 0.5%, 0.6%, and 0.8% respectively. Advancement to a higher VIP level depends on your activity on the platform.

4.4 Bonus Misuse

qb111 reserves the right to cancel any bonus and suspend an account if it detects bonus misuse, arbitrage betting, or any attempt to gain an unfair advantage.

4.5 Right to Change Promotions

qb111 may modify, suspend, or cancel any existing promotion at any time. Notice will be given on the platform before any change takes effect.

5
Gaming Service Rules
5.1 Fair Play Policy

qb111 is committed to ensuring complete fair play. All games are operated using Random Number Generator (RNG) technology, which is free from any bias.

5.2 Prohibited Activities

The following activities are strictly prohibited on the qb111 platform:

  • Placing bets using any automated software, bot, or script
  • Using group betting or ring gaming strategies
  • Attempting to gain unauthorized access to the platform's systems
  • Harassing, threatening, or abusing other users
  • Money laundering or conducting any illegal activity
5.3 Game Results

If a game result is voided due to a technical error, qb111 reserves the right to refund the relevant stake. In all disputes, the server log records will be considered final.

5.4 Special Conditions for Sports Betting

In the event of a disconnection or technical issue during live betting, qb111 will make a decision in accordance with the rules applicable at that moment. Before betting on major tournaments such as BPL, IPL, T20, ICC, or FIFA, please read the relevant special terms and conditions.

6
Account Suspension and Closure Policy
6.1 Voluntary Closure

You may close your account at any time by contacting our support team. You will be given the opportunity to withdraw your available balance before closure (excluding any bonus amounts).

6.2 qb111's Rights

qb111 may suspend or close an account without prior notice in the following circumstances:

  • Violation of any clause of these Terms
  • Fraudulent activity or bonus misuse
  • Providing a false identity or information
  • Operating multiple accounts
  • Using the platform for illegal purposes
6.3 Balance After Suspension

If an account is closed due to a breach of these Terms, the balance may be temporarily held. A decision will be made based on the circumstances once the investigation is complete.

7
Privacy and Data Protection

qb111 is committed to protecting your personal information. We use SSL encryption technology to keep all your transactions and data secure. Your personal information is not sold or transferred to any third party — it is used only for service delivery and legal obligations.

For more details, please visit our Privacy Policy page.

8
Responsible Gaming Obligations
8.1 Setting Limits

qb111 provides users with deposit limits, session limits, and a self-break feature. You are encouraged to use these tools responsibly.

8.2 Self-Exclusion

If you feel that gaming is having a negative impact on your daily life, please use the self-exclusion option. For assistance with this, contact us via live chat or at [email protected].

8.3 Protection of Minors

qb111 follows strict age verification procedures to prevent minors from gaming. If you believe a minor is using this platform, please notify us immediately.

For more information, please visit our Responsible Gaming page.

9
Intellectual Property

All content on the qb111 platform — logos, designs, graphics, code, text, and trademarks — is the exclusive property of qb111. Reproducing, distributing, or commercially using any part of these materials without written permission is prohibited.

10
Limitation of Liability

qb111 is not responsible for financial losses incurred through gaming. Online gaming and betting carry risk — there is a possibility of losing all the money you deposit. Only wager an amount that, if lost, would not affect your daily life.

qb111 will not be liable for any loss caused by technical disruptions, network issues, or third-party service failures, though appropriate remedies will be provided for issues directly caused by platform errors.

11
Complaints and Dispute Resolution
11.1 How to Submit a Complaint

For any complaint or dispute, please first contact us through our 24/7 live chat support or by email at [email protected]. Support is available in Bengali.

11.2 Resolution Timeframe

General complaints will be resolved within 72 hours where possible. More complex matters may take additional time — however, you will be kept informed throughout.

11.3 Final Decision

In all disputes, the decision of qb111's management board will be considered final, unless a different decision is reached through a legal process.

12
Changes to the Terms

qb111 reserves the right to modify these terms and conditions at any time. Members will be notified on the platform of any significant changes. Continued use of the platform after any changes will be taken as your agreement to the new terms. Please check this page regularly.

13
Contact and Support

If you have any questions or comments about these terms and conditions, please contact us:

Our support team is always here for you and ready to answer any questions.